Sizing Guide
| Women’s U.S. Shoe Size | Men’s U.S. Shoe Size | |
|---|---|---|
| Medium | 5.5 – 9.5 | 4 – 7.5 |
| Large | 10 – 13 | 8 – 12.5 |
| XL | 13+ | 13 – 15 |
Womens Sock Heights
For women’s sock sizing, we offer 6 options: knee-high, calf height, crew, anklet, micro-anklet and no-show.
Mens Sock Heights
For men’s sock sizing, we offer 4 options: over the calf, crew, ankle, and no-show.
- Sustainability
- Size guide
- Care instructions
- Shipping & returns
- Ask a question
Sustainability
Quality Materials. Sustainable Process.
Choosy. Meticulous. Uncompromising. When it comes to our materials and manufacturing, these all apply. We start with the highest quality materials, like organic cotton that is dyed with low-impact dyes. Our certified organic cotton is grown on farms in the Southern U.S. by farmers we actually know. After harvest, our cotton travels to the Carolinas where it is spun and dyed before arriving at our mill in Alabama.
We knit socks in very small batches at our family owned and operated mill. Our team of ten (including Mom and Dad) run the manufacturing process from start to finish. And, because our entire operation is under one roof, we're able to constantly monitor quality through each step of the process, minimize waste and deliver a stellar product. We do it all because we know a better process makes a better sock.
We like to keep it all close to home. Our packaging, labels and marketing materials are printed within a small radius of our mill in Alabama and Georgia.
Giving and Recycling. Our irregular socks are donated to homelessness shelters and community organizations in Alabama.
We have some socks that are not fit for donations. These, along with any manufacturing waste, are repurposed or recycled. When recycled, these are transformed into fiber used for carpet padding in the automotive industry.
We can recycle your old socks too! For more info, please see our zkano Recycles page.
Made in America since 2009
Knit with U.S. Grown Organic Cotton
Family sock makers
Size guide
| Women’s U.S. Shoe Size | Men’s U.S. Shoe Size | |
|---|---|---|
| Medium | 5.5 – 9.5 | 4 – 7.5 |
| Large | 10 – 13 | 8 – 12.5 |
| XL | 13+ | 13 – 15 |
Womens Sock Heights
For women’s sock sizing, we offer 6 options: knee-high, calf height, crew, anklet, micro-anklet and no-show.
Mens Sock Heights
For men’s sock sizing, we offer 4 options: over the calf, crew, ankle, and no-show.
Care instructions
Organic Cotton Socks & Merino Wool Socks
- Turn inside out before washing to help prevent pilling
- Machine wash cold water with like colors
- Tumble dry on low heat to preserve the life of your socks and keep them soft over time. *We highly recommend line drying our wool socks.
- Do not bleach. Do not iron. Do not dry clean.
Shipping
We offer these convenient shipping options for you.
- FREE Standard Shipping on U.S. Orders $100 or More
- USPS Ground Advantage & USPS Priority Mail
- ups Ground & 2 Day Air
- All Orders placed after 12pm Central on Friday will ship on Monday. We do not ship orders over the weekend.
Orders that qualify for free shipping typically ship via USPS. If you do not want to use USPS, you can upgrade to another shipping option for additional cost at checkout.
Shipping rates are calculated by weight and the carrier & service selected at checkout.
All orders are processed Monday - Friday and ship in 1-2 business days. We strive to ship your order the same day it was placed or the next business day.
Some order processing and delivery times may vary during the month of December.
Shipping rates and specials apply to orders from the Continental United States only.
If you have any questions, please reach out to us and we will be happy to assist you.
Returns
We are happy to return any full price item that is unworn (not tried on the foot), unwashed and returned to us within 15 days from time of original receipt. Socks must be returned to us in the condition they were received, with labels fully intact.
Socks are a base layer and due to the nature of feet, we cannot sell returned socks that have been tried on. If you have any concerns about sizing, please reach out to us before removing your socks from their original packaging, we would be happy to answer any questions you may have.
Please email us within 15 days of receiving your order and we will issue a Return Authorization. Include the original packing slip or your full name and order number with your shipment so that we can process your refund quickly.
Domestic orders- Should you wish to have a shipping label emailed to you, we are happy to do so. If our shipping label is used, we will deduct a $5.00 shipping charge from your refund amount.
- The original shipping charge and return shipping fees are non refundable.
- Sale items are final and not returnable.
- Exchanges are not available at this time.
If the return meets the above requirements, we will refund your account within seven days of receipt of the returned items; you will be notified by email once your refund is issued. Please note that it can take up to seven additional days for the refund to appear on your account.
We reserve the right to reject any returns that do not meet these requirements. If your return is not accepted, it will be sent back at the customer's expense and a refund will not be issued.
We do not take responsibility for any items lost during the return shipping.
Ship returns to:
Emi-G Knitting
Attn: zkano Returns
1715 Airport Road
Fort Payne, AL 35968
If you have any questions about returns, please contact us.
Ask a question
Customer service hours are Monday through Friday 8-4:30pm Central Standard Time. For questions, concerns or comments, please email us or call 256-845-9801 Ext. 1. We'd love to hear from you!
