Effective as of October 1, 2009
Two types of information may be collected and/or exchanged when you visit the Website.
Anonymous Information: This is general technical data that is transmitted between your computer and the Website. This information does not identify you personally.
Personally-Identifying Information: This information is voluntarily submitted by you. Personally-identifying information may include details such as your name, address, telephone number, email address, credit card information, transaction information and birth date.
The information we collect automatically
Each time you visit the Website, we receive and collect the name of the domain and host from which you access the Internet, the Internet protocol (IP) address of the computer you are using, the date and time you access our site, and the pages you visited. This is general technical data that is essential in transmitting the Website to your computer. This information does not personally identify you.
The information you actively submit to us
You can browse most of the Website without providing personally-identifying information, such as your name, address, telephone number, email address, credit card information and birth date. zkano.com only uses your personally-identifying information in limited circumstances. In addition to using the information for the purpose you provided it, we may also use your personally-identifying information for other limited purposes such as thanking you for your business when you make purchases, notifying you if you have won a contest or sweepstakes in which you entered, providing you with personally-tailored coupons, offers or other information in which you have expressed an interest or in which we think you may be interested. We collect this information only when you voluntarily provide it, usually in conjunction with placing an order, submitting a request, or entering a contest. The following feature on our Website requires you to actively submit certain personally-identifying customer information:
Credit Card Transactions: Payment for online orders is made via credit card and is required for all customers. In connection with payment, you will be required to enter the card type, card holder’s name, address, credit card number, and expiration date.
How we use your personal customer information
zkano.com does not sell or lease personally-identifying information to any other company, person or agency. zkano.com will disclose personally-identifying information only if required to do so by law, or if requested to do so by a law enforcement agency in the context of an ongoing criminal investigation where such disclosure could be required by subpoena or court order. Any request for information must be cleared by our legal department or our outside counsel. In addition, zkano.com may use any information you provide when conducting our own investigations of alleged customer wrongdoing, such as dishonored or fraudulent method of payment.
zkano.com may create compilations of information that are not personally-identifying and provide these compilations to other companies to help them understand the shopping patterns of our customers.
Credit card transactions are handled by a third-party processor and its vendors, which receives the credit card number and other personally-identifying information for the purpose of verifying the credit card number and processing the transaction. We may also utilize third-party vendors for other services, including without limitation shipping and email distribution. As necessary to perform their services, these third-parties will have access to your personally-identifying information if you provide it to us and/or make a purchase from zkano.com.
How we protect your personal customer information
The security of your personal information is very important to us. The information you provide, including your credit card information, when making a purchase from the Website is secured by Jaded Pixel Technologies Inc., which hosts our online store via its Shopify service. Shopify protects your data using Secure Sockets Layer (SSL) encryption technology. SSL technology prevents information from being intercepted and read as it is transmitted over the Internet. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We may offer links to other websites that are not operated by zkano.com. If you visit one of these linked sites, you should review its privacy and other policies. zkano.com and its affiliates do not review and are not responsible for the policies and practices of other companies, and any information you submit to those websites is subject to their privacy policies.
zkano.com does not specifically solicit or collect information about children, but we are concerned about the safety of children and their use of the Internet. We will not knowingly request or solicit personally-identifying information from anyone under the age of 13 without prior verifiable consent from a parent or guardian. In the event that we receive actual knowledge that zkano.com has collected such personally-identifying information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
Changes to Your Personally-Identifying Information/Opt-out
You may request changes to any personally-identifying information that you have provided to us, including requesting that your name, email address and/or address be removed from any mailing lists, by sending an email to our customer service department at firstname.lastname@example.org.
1715 Airport Road
Fort Payne, AL 35968